Sid Meier’s Civilization VI- PC crashes, errors, bugs, black screen, stuttering, fps drops, lags and other performance fixes

Civilization VI is the latest turn based strategy game and the sixth installment in the Civilization series, developed by Firaxis Games. It belongs to the 4X genre, where players achieve victory through four routes, "eXplore, eXpand, eXploit, and eXterminate". The game has been released for PC today, while the Linux and OS X ports will be arriving soon. Currently, the PC port is suffering from few glitches and bugs at launch. While some issues may specifically require an official patch by Firaxis, here are few workarounds for some common issues that may help you to get started with the game. Before moving on, have a good look at the PC requirements below.

Minimum Specifications:

  • OS: Windows 7x64 / Windows 8.1x64 / Windows 10x64
  • Processor: Intel Core i3 2.5 Ghz or AMD Phenom II 2.6 Ghz or greater
  • RAM: 4GB RAM
  • Graphics: 1 GB & AMD 5570 or nVidia 450
  • DirectX: Version 11
  • Storage: 12 GB available space
  • Sound Card: DirectX Compliant Sound card

Recommended Specifications:

  • OS: Windows 7x64 / Windows 8.1x64 / Windows 10x64
  • Processor: Fourth Generation Intel Core i5 2.5 Ghz or AMD FX8350 4.0 Ghz or greater
  • RAM: 8GB RAM
  • Graphics: 2GB & AMD 7970 or nVidia 770 or greater
  • DirectX: Version 11
  • Storage: 12 GB available space
  • Sound Card: DirectX Compliant Sound card

1. Civilization VI PC- Crash at startup/ CTD/ Game not responding/ APPCRASH/ Black screen fix:-

  • Update your Nvidia and AMD drivers to the latest versions.
  • Disable antivirus/firewall or add game to the exception list of the antivirus software.
  • ‘Verify Integrity of Game Cache on Steam’ which may fix any errors due to game files corruption.
  • Disable all recording softwares like Fraps, MSI AfterBurner, D3DGear etc. They may conflict with your DirectX Direct3D settings resulting in a crash.
  • If your game is crashing while going full screen, try playing in windowed mode.
  • Tutorial Bug: Some users have been able to fix this by simply restarting the game. If that doesn't fix it for you, you need to wait for a patch.
  • Stuck on Copyright Notice: If you are unable to select accept button, it most probably have to do something with your resolution. You should use 16:9 to get past this screen or use the windowed mode to do it. Once in-game, you can switch back to your original resolution.
  • Black screen issue- Well this issue can be due to lot of reasons. First of all, you should check that the in-game resolution matches the resolution supported by your display device so that there should not be any conflict. If you are using HDMI, try unplugging the HDMI cable from TV and launch the game. Wait a few mins before replugging the HDMI cable back into the TV. You can also try disabling Geforce Experience.
  • Registry clean using CCleaner can also fix some of the crashes. You can download CCleaner from here.
  • For any DLL error or APPCRASH issue, it is recommended to do a clean install of Directx. Or, you can download the missing DLLs from here and paste them in the game directory.

2. Civilization VI PC- Low FPS/ Stuttering/ freezes/ lags fixes:-

  • Updating your Nvidia and AMD GPU drivers is a must.
  • If you are facing optimization issues, severe lags or stutters; you can try turning down shadows, MSAA and adjust other graphics settings. Updated GPU drivers is mandatory.
  • For AMD users, disable Raptr from task manager. Disable any other intensive applications that may be running in background. Also try setting ‘Tessellation mode’ to 8x/16x and 'Texture Filtering Quality' to Performance from your latest Crimson edition Radeon software to fix frame rate drops.
  • For Nvidia users, go into your control panel 3d settings. Make sure that ‘Power Management Mode’ option should be set to ‘Prefer Maximum Performance’.
  • If you are experiencing screen flickering or frame-pacing issues, disable Crossfire/SLI and run the game using a single GPU. Also, disable Steam Overlay by right clicking the game in Steam Library and then go to Game Properties.
  • Turn off all overlaying softwares and disable any recording softwares like Fraps, D3DGear, MSI Afterburner etc.
  • Disable third party background apps and set High Priority for the game in Task Manager. Disable any kind of overclocking.

3. Civilization VI PC- Sound issue fix:-

Users have reported that the game's sound is buggy. Sometimes there is no sound at all or its too fast to understand anything. In that case, you need to lower the sampling rate of your sound card. You can do that by clicking on the sound icon on your task bar and choose playback devices. Choosing 16bit 48000hz may fix it for you.

4. Civilization VI PC- Disable Auto Unit Cycle:-

You need to find useroptions.txt file in Documents\my games\Sid Meier’s Civilization VI. Look for command that says AutoUnitCycle 1. Try Changing 1 to 0, and Auto Unit cycle will be disabled.

5. Civilization VI PC- Realtek Sound Crash fix:-

It has also been reported that Realtek sound card owners are having a hard time in succesfully launhing the game. There's been a random crash the moment one turns on the game. For now, disabling the sound has temporarily fixed the issue for some. You should also make sure that your sound drivers are up to date. We expect an official patch for this issue soon.

Heads Up: Civilization VI is available on Steam for $59.99.

Contact the author at amit@forceclaw.com

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